All orders are processed once the payment is received, not when the order was placed. Orders take 1 to 3 business days to process, excluding weekends and holidays. In case of delays due to product unavailability, we will email you with the expected shipping date. US orders typically arrive in 2-5 business days, while international shipping times vary. Refer to the shipping page for details. Please understand that once your order leaves our facility, we can’t ensure precise arrival times due to potential delays beyond our control. Tracking information may take a few days to update.
HOW DO I CHANGE MY SHIPPING ADDRESS?
If you need to change or correct your address, email us at support@swisschems.is immediately. Shipping address changes are possible only if the order is still processing. Once an order is endorsed for shipping, we cannot modify it. Check your order status in the “Orders” tab anytime.
Please also take note that we cannot refund or reship orders with incorrect customer-provided addresses. We only follow what is indicated on the order form details. In case this unfortunate incident occurs, you’ll be eligible for a single 20% discount on future transactions.
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WHAT IS YOUR RETURNS POLICY?
We allow customers to initiate a return of unopened and sealable packages (Research SARMs, PCTs, and MEPs ONLY) within 7 business days of delivery. Please keep in mind that customers are accountable for the return shipping costs, and we will require a return tracking number from you.
Once the warehouse confirms receipt and approves the condition of the returned products, we will begin the refund process and provide you with updates.
Please be aware that a 15% restocking fee per product will be deducted from the refund. For further details, reach us at support@Savagechems.is or chat with us.
CAN I PRE-ORDER AN ITEM THAT IS SOLD OUT?
If you’re interested in purchasing an item that is currently out of stock, feel free to contact us through any of our communication channels. We can assist you in placing an advance order and provide information on the expected restocking timeline.
Additionally, you have the option to enter your email address on the out-of-stock product page. This way, you’ll receive a notification as soon as the item is back in stock.
ARE SOME OF THESE PRODUCTS NOT LEGAL IN THE UNITED STATES?
Kindly be aware that all Savage Chems products are exclusively intended for research purposes, as clearly outlined in our Terms and Conditions. We strongly discourage any form of personal use.
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